In order to get past the “command error - white empty” message, you need to follow the below instructions:
- 1. If the image you want to print contains both white+color, set WHITE COPIES = 1, COLOR COPIES =1
2. If the image you want to print contains white color, set WHITE COPIES = 1
3. If the issue persists, a windows update has caused a virtual error.
In the latter case, proceed with
- - Uninstall DTGRIP
- - Manually delete the installation folder (DTGRIP) available under DRIVE C
- - Reinstall DTGRIP